Privacy Policy

1 Introduction & Scope

Ambic Infotech (“Company”, “we”, “our”, or “us”) is a global research, technology solutions, and automation company founded in 2014 in Ahmedabad, Gujarat, India. We architect enterprise data extraction workflows, Python automation robots, artificial intelligence pipelines, market research intelligence, and custom software systems for over 100+ global enterprises across 50+ countries.

This Privacy Policy explains how we collect, store, process, protect, and dispose of information when you access our website (ambicinfotech.com), communicate with our engineering teams, request project proposals, schedule discovery calls, or execute contracted technology agreements.

2 Information We Collect

We collect information that is strictly necessary to evaluate, scope, architect, and deliver high-accuracy technical solutions:

A. Information You Voluntarily Provide

• Contact Credentials: Full name, professional work email address, phone / WhatsApp contact numbers, and corporate entity name submitted through our inquiry or calendar booking forms.
• Project Specifications: Target website URLs, data schema requirements, volume estimates, delivery cadence (daily/weekly/monthly), sample datasets, and API endpoints provided during discovery calls or RFQ submissions.
• Consultation & Scheduling Data: Preferred meeting dates, time slots (IST/UTC), and technical discussion topics chosen for 1-on-1 discovery calls.
• Communications: Email threads, technical questions, Google Meet session notes, and customer support correspondence.

B. Automatically Collected Technical Metadata

• Server & Network Telemetry: Anonymized IP addresses, HTTP user-agent headers, browser type, operating system version, and timestamps to ensure web infrastructure stability and block malicious DDoS attacks.
• Site Usage Analytics: Anonymized interaction statistics (e.g., ROI calculator usage, AI sandbox queries) used strictly to improve site responsiveness and page loading speeds.

3 How We Utilize Your Information

Your data is utilized solely for legitimate technical, operational, and contractual objectives:

• Scoping & Proof of Concept: To examine target website DOM architectures, evaluate anti-bot barriers, compute bandwidth estimates, and formulate free scoping samples and feasibility reports.
• Deliverable Production: To write custom Python extractors, maintain scraping pipelines, process document OCR batches, and verify structured data outputs.
• Client Communication: To dispatch automated calendar invites, schedule 15-minute discovery sessions, share status reports, and respond within our guaranteed 4-hour SLA.
• Contractual Compliance & Legal Security: To enforce signed Statements of Work (SOW), prevent abusive scraping practices, and verify mutual Non-Disclosure Agreements (NDAs).

4 Data Security Architecture & Encryption

Security is not an add-on; it is our primary architectural requirement. We implement defense-in-depth protocols across all digital assets:

• 256-Bit SSL/TLS Encryption: All data in transit across our portal, SMTP socket mail engines, and client dashboards is protected using modern TLS 1.3 / SSL encryption standards.
• Air-Gapped Workspaces: Client projects run within isolated, containerized environments. No cross-contamination or data leakage occurs between different client pipelines.
• Role-Based Access Control (RBAC): Only engineers and solution architects directly assigned to your engagement are granted access to project briefs, target credentials, or dataset repositories.
• Secure Transfer Channels: Finished project datasets are delivered exclusively via authenticated secure channels (SFTP, AWS S3 pre-signed URLs, or client-managed private buckets).

5 Strict Non-Disclosure (NDA) & Third-Party Disclosures

We honor strict confidentiality across all engagements:

• Bilateral Non-Disclosure Agreements: We routinely sign enterprise NDAs prior to reviewing proprietary URLs, credentials, or internal operational workflows.
• In-House Engineering: All extraction bots, scripts, and machine learning pipelines are developed exclusively by our vetted, full-time in-house team in Ahmedabad. We do not outsource your data to unknown third parties.
• Legal Compulsion: We will not disclose client information to law enforcement or governmental bodies unless formally compelled by a valid court order under applicable Indian or international jurisdiction. In such events, we notify the client immediately unless prohibited by law.

6 Client Data Ownership & Retention Protocol

You maintain full sovereignty over your corporate information:

• Complete Intellectual Property Transfer: Upon final milestone settlement, all custom source code, scrapers, dataset deliverables, and research reports belong 100% to you.
• Automated Data Shredding: Extracted client data stored on our temporary processing workers is automatically wiped 14 days after final project sign-off and approval, unless a multi-month historical warehousing SLA is explicitly contracted.
• Right to Erasure (“Right to be Forgotten”): You may request the permanent deletion of your inquiry logs, contact history, and temporary files at any time by emailing our team.

7 Cookie Policy & Tracking Transparency

Our website uses zero third-party behavioral advertising cookies:

• Essential Preference Storage: We use lightweight browser local storage exclusively to remember your Dark/Light theme selection (`ambic_theme`) and cookie consent acknowledgment.
• No Third-Party Retargeting: We do not deploy invasive ad trackers, Facebook pixels, or data broker pixels on our portal.

8 International Data Protection Standards

Because we serve clients across North America, Europe, the United Kingdom, Asia-Pacific, and the Middle East, our data handling procedures adhere to the fundamental principles of major privacy regulations, including the European Union General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the Digital Personal Data Protection Act (DPDP) of India.

9 Contact Our Privacy & Compliance Team

For any questions regarding this Privacy Policy, data access requests, or to execute an enterprise Non-Disclosure Agreement (NDA), please reach out directly: